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Professional Team
Knowledgeable agents will help you spot and resolve issues with your product. Client-oriented and multilingual coverage will not leave a single question unanswered.
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World-Class Service
Outsourcing customer care gives opportunities to save time, money and space that you can use to develop your brand. We take full responsibility for the recruitment, onboarding and service quality assurance.
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On-Demand Scalability
Our 100+ agents provide seamless customer support 24/7/365 and adapt to growing demand. No more endless waiting, our support service is agile and efficient.
ITELVO Now, ITELVO Forever
We are a company with extensive experience in customer support and even greater potential for growth and improvement. The high quality of our services reflects professionalism and a commitment to building long-term partnerships.
Our experienced and well-trained staff can easily adapt to the latest communication platforms and channels used by your business. This ensures seamless integration into your existing systems and efficient support for your customers — no need for you to build an internal team.
Our goal is to become your trusted partner for many years and help your business reach new heights. Our experienced and well-trained staff easily adapt to the latest communication platforms and channels used by your company.
This ensures seamless integration with your existing systems and efficient customer support — without the need to create your own internal team.
- Customer Communication
We ensure that your customers are always informed, engaged, and valued. From real-time product updates to personalized offers and advice, our multilingual specialists deliver clear, timely, and meaningful information that fosters your users’ loyalty. - 24/7 Online Support
Our trained agents are available around the clock in multiple languages across all major channels. We help increase engagement, improve satisfaction, and ensure you never miss a sales opportunity — day or night. - Feedback & Insights (Surveys)
We can design survey campaigns that provide valuable customer feedback, turning it into strategies for your business. From improving service quality to identifying marketing directions, we help you stay ahead in achieving your goals. - Fully Outsourced Support Teams
Avoid the extra costs and complications of hiring and training staff. ITELVO provides fully managed support teams that adapt to your systems, communication style, and workflows — ensuring seamless integration and consistent quality.
Outsourced customer support frees you from the need to rent office space, hire operators, or burden your existing team with extra tasks. You not only save money but also make communication with your clients more effective and productive.
Choose ITELVO — once and forever.
Your customers deserve the best — and with ITELVO, that’s exactly what they get. Let’s grow together.
