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Professional Team
Knowledgeable agents will help you spot and resolve issues with your product. Client-oriented and multilingual coverage will not leave a single question unanswered.
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World-Class Service
Outsourcing customer care gives opportunities to save time, money and space that you can use to develop your brand. We take full responsibility for the recruitment, onboarding and service quality assurance.
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On-Demand Scalability
Our 100+ agents provide seamless customer support 24/7/365 and adapt to growing demand. No more endless waiting, our support service is agile and efficient.
ITELVO Once, ITELVO Forever
We are a company with vast experience in customer support and even greater potential in the development and improvement. The high level of our services shows our professionalism and commitment to long-term cooperation. We will become your partner for many years to come and help your business to reach new heights.
For full-fledged and competent communication with the target audience, we use a modern multichannel platform that allows us to accept applications through different channels and store all requests in a single database. By choosing cooperation with our company, you get an efficient integrated approach.
- Informing clients. Providing customers with up-to-date data on products, events, discounts and bonuses;
- Online Support. Helps to increase sales and the number of inquiries from customers. Uninterrupted support round the clock;
- Questionnaire. The collection of information, planning of promotional activities, summing up is carried out;
- Data Management. Control, verification and replenishment of the client base and database.
Outsourced customer support saves you from the need to rent office space, hire operators, or assign additional responsibilities to your employees. You not only save money but also make your communication with customers more efficient and productive. Choose ITELVO now and forever!
