Customer Support Specialist
Become a Customer Support Specialist!
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Where:
Riga, Latvia
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Employment type:
Full-time with shifts
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Salary:
€1200 - 1700 (Gross)
Requirements:
- Fluent in English (any additional language would be a plus);
- Highly developed client management skills;
- Ability to work under pressure;
- Flexible and interested to work during day and night shifts.
We offer:
- Competitive salary and a bonus system;
- Young, friendly and helpful team;
- On-the-job training;
- Good office environment, daily office snacks, parking;
- Health insurance after probation period.
Your responsibilities:
- Helping clients to address their requests via live chat and email;
- Following up with clients to ensure their issues are resolved;
- Analyze and report product malfunctions;
- Assist in training junior Customer Support Agents.
